Terms of service
Effective date: May 2026
These Terms of Service (“Terms”) govern your use of Park Drop, including our website, applications, alerts, subscriptions, and related services.
By using Park Drop, you agree to these Terms.
If you do not agree to these Terms, do not use Park Drop.
1. About Park Drop
Park Drop is a reservation alert platform that helps users monitor dining and experience reservation availability and receive notifications when availability opens.
Park Drop does not make reservations on behalf of users.
Users are responsible for completing reservations directly through the applicable third-party reservation platform.
Park Drop is designed to reduce the stress and time involved in manually checking reservation availability, but reservation availability can change quickly and is never guaranteed.
2. Independent service disclaimer
Park Drop is an independent service and is not affiliated with, endorsed by, sponsored by, or officially connected with The Walt Disney Company, Disney Parks, Experiences and Products, or their affiliates.
Disney names, trademarks, attractions, restaurants, and related properties are the property of their respective owners.
3. Eligibility and accounts
You must be at least 18 years old to use Park Drop.
You are responsible for maintaining accurate account information, including your email address and phone number.
You are also responsible for maintaining the security of your account and any login methods used to access it.
Park Drop uses passwordless login methods, including one-time verification codes delivered by email.
4. Reservation alerts
Park Drop allows users to create reservation alerts based on selected criteria, including venues, experiences, dates, and party size.
Reservation availability may appear and disappear quickly.
Receiving an alert does not guarantee:
- Reservation availability
- Successful booking
- Reservation accuracy
- Reservation timing
- Uninterrupted alert delivery
You may not receive an alert if matching reservation availability is not found, if availability changes before an alert is sent, or if third-party systems are unavailable or delayed.
Alert delivery may be delayed or impacted by third-party systems, including carriers, email providers, reservation platforms, infrastructure providers, and internet connectivity.
Users are responsible for completing reservations themselves through the applicable reservation platform.
5. Subscriptions and billing
Certain features of Park Drop may require a paid subscription.
Subscription pricing, features, and limits may change from time to time.
Subscriptions renew automatically unless canceled before the next billing date.
By purchasing a subscription, you authorize recurring charges using your selected payment method.
Payments and subscription billing are processed through third-party providers such as Stripe.
You may manage or cancel your subscription through your Park Drop account or the Stripe billing portal.
Canceling a subscription stops future renewals but does not automatically generate refunds for prior billing periods unless required by law.
6. SMS and email communications
By providing your email address or mobile phone number, you consent to receive communications from Park Drop related to:
- Reservation alerts
- Account activity
- Billing notifications
- Operational updates
- Product and promotional communications
Message frequency varies.
Message and data rates may apply.
You may unsubscribe from promotional emails using the unsubscribe link included in those communications.
You may opt out of SMS messages at any time by replying STOP to any message.
Consent to receive communications is not a condition of purchase.
7. Acceptable use
You agree not to:
- Misuse or interfere with the service
- Attempt to gain unauthorized access to systems or accounts
- Scrape, reverse engineer, or copy the platform
- Use automated methods to overload or disrupt the service
- Use Park Drop for unlawful or abusive purposes
- Impersonate another person or organization
- Violate the terms or rights of any third-party reservation platform
We may suspend or terminate accounts that violate these Terms or interfere with the operation of the service.
8. Service availability
We work to provide a fast and reliable experience, but Park Drop is provided on an “as is” and “as available” basis.
We do not guarantee:
- Uninterrupted availability
- Continuous monitoring
- Successful alert delivery
- Reservation availability
- Compatibility with third-party systems
We may modify, suspend, limit, or discontinue features at any time without liability.
9. No reliance on availability information
Park Drop provides reservation availability alerts for convenience only.
Availability information may change quickly and may not always be complete, current, or accurate by the time you receive or act on an alert.
You are responsible for confirming all reservation details directly through the applicable third-party reservation platform.
10. Limitation of liability
To the maximum extent permitted by law, Park Drop and its affiliates, owners, employees, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes damages related to:
- Missed reservations
- Unavailable reservations
- Delayed alerts
- Failed communications
- Travel costs
- Lost opportunities
- Service interruptions
- Technical failures
- Third-party reservation platform changes or outages
To the maximum extent permitted by law, Park Drop's total liability arising from or relating to the service will not exceed the amount you paid to Park Drop during the twelve months preceding the event giving rise to the claim.
11. Third-party services and links
Park Drop may contain links to third-party websites and reservation systems.
Your use of third-party services is governed by their own terms and privacy policies.
Park Drop is not responsible for the availability, accuracy, content, or practices of third-party services.
12. Intellectual property
Park Drop and its content, branding, software, design, and related materials are protected by intellectual property laws.
Except as expressly permitted, you may not copy, distribute, modify, reproduce, or create derivative works from Park Drop without prior written permission.
13. Feedback and suggestions
If you submit feedback, ideas, suggestions, or comments about Park Drop, you agree that we may use them without restriction or compensation to you.
This helps us improve Park Drop while avoiding confusion about ownership of product suggestions.
14. Indemnification
You agree to indemnify and hold harmless Park Drop, its affiliates, owners, employees, contractors, and service providers from and against any claims, liabilities, damages, losses, and expenses arising from your misuse of Park Drop, violation of these Terms, or violation of any law or third-party rights.
15. Termination
You may stop using Park Drop at any time.
We may suspend or terminate access to Park Drop at any time if:
- You violate these Terms
- We reasonably believe your use creates risk or harm
- Required by law
- Necessary to protect the service or other users
Termination does not affect outstanding payment obligations or provisions that reasonably should survive termination.
16. Privacy
Your use of Park Drop is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect personal information.
17. Changes to these Terms
We may update these Terms from time to time.
Updated Terms will be posted on this page with a revised effective date.
Continued use of Park Drop after changes become effective constitutes acceptance of the updated Terms.
18. Governing law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.
Any disputes relating to these Terms or the use of Park Drop will be resolved exclusively in the state or federal courts located in New Jersey, and you consent to the jurisdiction of those courts.
19. Waiver and severability
If we do not enforce a provision of these Terms, that does not mean we waive our right to enforce it later.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
20. Entire agreement
These Terms and our Privacy Policy constitute the entire agreement between you and Park Drop regarding your use of the service.
21. Contact us
If you have questions about these Terms, please contact:
Park Drop